Release date: January 25, 2023
The privacy and confidentiality of your personal data is important to Gatehouse Satcom and we take privacy matters very seriously. We need to use personal data only to the extent that allows us to provide seamless operation of Gatehouse Satcom services and provide you with the services you have requested.
Through www.gatehousesatcom.com, Gatehouse Satcom provides information on its products and services. The website www.gatehousesatcom.com is hosted on a webserver located within the EU.
We also give you the opportunity to sign up for our newsletters. If you are a subscriber to our newsletters, we will process your information in accordance with this policy. Our privacy practices are in accordance with the Danish act on Processing of Personal Data (“Databeskyttelsesloven”).
1.1 Collection of Personal Information in General
You may choose to give us personal information; We collect the e-mail addresses of those who communicate with us via email, online contact forms or mailing list subscription, and information volunteered by the visitors consciously, e.g. by email and online form request or survey information, such as name and address, telephone number etc.
Some of our services require you to register a user account. In these instances, you might have to provide information such as company, name, contact information and create a username and password. Depending on the service you wish to obtain, we collect and process these different kinds of information.
1.2 Use and Sharing of Personal Data Collected
Our purpose in collecting personal information is to provide you with Gatehouse Satcom services.
The personal information you provide may also be to fulfil your general and support requests. Gatehouse Satcom may also want to use the information provided for its own marketing purposes, e.g. mailings. If so, Gatehouse Satcom will ask for your permission and act in accordance with your wishes.
For processing related to these purposes, the legal grounds will be the General Data Protection Regulation art. 6, litra b and f and Databeskyttelsesloven § 6, stk. 1. Our legitimate interest is our ability to make available Gatehouse Satcom services and respond to your requests.
Gatehouse Satcom does not share, sell, rent, trade or otherwise transfer any personal data, traffic data or communications content to any third party, unless the transfer is authorized by you or it is obliged to do so under applicable laws or by order of the competent authorities.
In relation to newsletter subscribers, we have engaged external advisors to help us operate the administrative and technical parts of this service, e.g. keeping the subscriber lists updated and facilitating the dispatch of newsletters. We use the suppliers deemed most fit by us – some of them processes personal information in countries outside the EU/EEA, e.g. USA. The legal grounds for such transfers are EU’s “Standard Contractual Clauses”.
1.3 Right to Access, have Corrected or Deleted Personal Information Collected
Upon request, we provide you with all information that we possess about you. You can access or have corrected this information by e-mailing us at the address below under Contact Information. You might also request to have information deleted. You may also request to the processing of your personal information being limited or get a copy in a standardized format.
There may be conditions or restrictions to these rights. For example, you may not have the right to data portability in a specific instance or your objection may not be met – this depends on the specific circumstances of the processing activities.
Before Gatehouse Satcom can provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and provide other details to help us to respond to your request.
1.4 Storage Period
We store your personal information as long as it is necessary to fulfil the purposes for which your information is collected. We might also keep certain information to comply legal obligations where deemed necessary. You may always request to have personal information regarding you deleted.
1.5 Security Measures
We intend to protect your personal information and to maintain its quality. Gatehouse Satcom has implemented numerous security features to prevent the unauthorized release or access to personal data. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.
Please be advised, that Gatehouse Satcom is not responsible for the security of information/data transmitted via the Internet (e.g. electronic mail services).
When you visit Gatehouse Satcom’s website(s), you will automatically receive one or several cookies. A cookie is a small text file that is sent to and stored in your browser by a web server and is recognized by the website the next time you visit it, making it possible to recognize and send individualized information to your browser. A cookie’s job is, for example, to identify the user’s computer and thereby register the traffic of visitors on a website or remember specified settings from previous visits on a website. A cookie may contain text, digits or a date, for example, but no personal data is saved in a cookie. A cookie is a passive file, not a program, and it cannot spread viruses or other harmful programs. During your first visit to our web site, you will be presented with an “cookie choosing tool” in which you can select your preferred level of cookies.
2.2 Can Cookies be Avoided?
If you do not wish to receive cookies, you can block all cookies, delete existing cookies from your computer, or receive a warning before a cookie is saved on your computer.
Blocking all cookies will, however, have a negative impact upon the usability and function of our website(s). If you choose not to accept cookies at all, you can still visit our website, however, we cannot guarantee an optimum experience.
2.3 Information Collected on our Websites
In order to develop and improve our website www.gatehousesatcom.com, we collect information of a technical nature and generate statistics on how the website is used. The statistics are used solely in summarized form, for example to see which search terms from search engines generate most visits, and the most frequently searched words and expressions on our website. In addition, your IP-address is also registered, to get an overall indication of from where you visit our website, so we might improve our website www.gatehousesatcom.com. This information is not person-specific data, and it is collected solely for system administration purposes. We do NOT use your IP-address for purposes of individual identification. On this website, cookies are used in accumulated form for statistics that provide an overview of the number of visitors to the various areas of our website, so that we can make it as user-friendly as possible. Cookies are also used to increase usability when sites are saved under “Favorites”, or if users complete opinion polls on the site, so that such requests do not keep popping up. In the case of customized news items such as newsletters, cookies are used to save information on which news items are displayed in a browser, so that we can better target our news stories at relevant recipients.
2.4 Third-Party Functions
Our main website has a range of third-party functionalities embedded. For example, videos shown on the website are powered by YouTube or Vimeo and you have the opportunity to “Like” and share content on different social media platforms.
When you use one of these functions, the provider of the function might place a cookie. The purposes and information collected by such third-party cookies may vary from provider to provider. We therefore encourage you to look at each providers privacy and cookie policies.
Our third-party providers are:
2.5 Cookies Used on our Websites